Disclaimer

At PeakRunners XL, we want you to be completely satisfied with your purchase. If you are not happy with your product for any reason, we offer a hassle-free return policy. Please review the details below to understand our return process.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The product must be unused and in the same condition that you received it.
  • The product must be returned in its original packaging, including all tags, accessories, and documentation.
  • You must provide proof of purchase, such as an order confirmation or receipt.

2. Return Window

You have [Insert Number of Days] days from the date of delivery to return your item. After this period, we cannot accept returns.

3. Return Process

To initiate a return, please follow these steps:

  1. Contact Customer Support: Email our customer support team at [Customer Support Email] with your order number and reason for the return.
  2. Receive Return Authorization: Our team will review your request and provide you with a return authorization number and instructions on how to return the item.
  3. Ship the Item: Carefully package the item and send it back to us using the instructions provided. You are responsible for the cost of return shipping.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, a refund will be processed to your original method of payment. Please note:

  • It may take some time for the refund to appear in your account, depending on your bank or credit card company.
  • Original shipping costs are non-refundable.

5. Exchanges

If you received a defective or incorrect item, please contact us immediately. We will provide a replacement or process a return at no additional cost to you.

6. Non-Returnable Items

Certain items cannot be returned, including:

  • Gift cards
  • Clearance or final sale items
  • Custom or personalized products

7. Contact Us

For any questions or concerns about our Return Policy, please contact us at info@demofakemarket.com

Thank you for shopping with PeakRunners XL. We appreciate your business and are committed to providing you with the best products and service.